Frequently Asked Questions
Shipping within Canada starts at $2.07.
Shipping to the United States starts at $5.70CAD and $8.90CAD for Worldwide.
Customs Duties & Other Fees
The buyer is responsible for any duties or other fees related to their purchase.
If you choose Standard Shipping without tracking there is no way to retrieve information on the shipment therefore it will not be replaced if it gets lost in the mail.
How to Return
If you wish to return your purchase, you have 14 days from the date you receive your item(s) to contact us at email@example.com.
Returns must be in original condition. After we have received your item(s), we will issue a refund.
You will be responsible to pay for the shipping cost to return your item(s).
Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund. You should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item(s).
Prior to First Use
Like anything you hand to your little you should first give it a wash and also inspect it for any possible damage, if any parts may be damaged do not use and contact us. We also recommend boiling your necklace(s), toy(s) and clip(s) prior to first use.
Day to Day Cleaning
Our products can be cleaned a few different ways: hand washed with a mild, all-natural soap and water- let air dry, in the top rack of the dishwasher (we recommend placing your jewelry in a dishwasher basket -like the kind used to wash baby feeding utensils and pacifiers in), or wiped down with a baby wipe.
Our products are water-proof and can withstand high heat. If you wish to sterilize it you can put it in boiling water for a few minutes, but be careful in removing it, it will be hot! Let cool completely before handling/using.
Our cord is nylon. It's smooth, strong and very durable- thank goodness because those little chompers can be sharp. It dries fast so slobber won't hang around very long at all!
Beads and Toys
Our beads and toys are made of food grade silicone and contain only natural, vegetable dyes. They are 100% BPA, Phtalates, Latex and Cadmium free.
Our bibs are made of 100% organic cotton (front) and polyester. The silicone teether attached to the bibs is made of food grade silicone and contain only natural, vegetable dyes. They are 100% BPA, Phtalates, Latex and Cadmium free.
Custom orders are no longer available.
* Please do NOT hand your baby any teething products while not under adult supervision.
* Inspect the products regularly for any possible wear or damage prior to use. Contact us at if your item(s) become damage or is showing signs of wear within the first year of normal use.
* Teething and Nursing necklaces should NOT be worn by babies/ young children or left with any child unattended.
* The plastic clasps and clips are not intended for chewing. Chewing on these parts may result in them malfunctioning or breaking which could become a choking hazard.
*We include a card in each order that lists our product's safety features and guidelines. Please keep this card for reference.